General

What are Infobase eBooks?

Infobase eBooks are Web-based versions of Infobase Publishing’s outstanding print reference books. As one of America’s leading providers of educational materials to the school and library market, Infobase offers students, librarians, and educators authoritative, reliable resources supporting the curriculum across a wide range of subject areas. There are more than 2,000 current and backlist Infobase titles available. Going forward, almost all of our new publications will be available in both print and eBook formats—meaning we will be introducing hundreds of new eBooks on a regular basis. Infobase eBooks are a great choice for any library as they offer:

• Perpetual access to your Infobase eBooks collection, 24/7 (an Internet connection and Web browser are required)
• User-friendly, intuitive interface and easy navigation
• Simultaneous, multi-user access
• Cross-searching across all the Infobase eBooks your institution has purchased.

How often are new titles added?

There are more than 2,000 current and backlist Infobase titles available. Going forward, almost all of our new publications will be available in both print and eBook formats—meaning we will be introducing new Infobase eBooks titles regularly, approximately several hundred titles per season.

How long after being published in print are Infobase eBooks available?

The Infobase eBooks are available shortly after the print publishing date.

Are there any differences between the print and eBook versions of Infobase titles?

Infobase eBooks contain the complete texts of acclaimed Infobase Publishing print books. In most cases, images and graphics are included as well. Yes, any Infobase eBooks your library has purchased are fully cross-searchable on the Infobase eBooks platform.

Are Infobase eBooks cross-searchable on the platform?

Yes, any Infobase eBooks your library has purchased are fully cross-searchable on the Infobase eBooks platform.

Can I print portions of an Infobase eBook?

Yes, the Infobase eBooks platform allows limited pages from an eBook to be printed.

Can I copy and paste portions of Infobase eBooks?

Yes, users may copy and paste text from Infobase eBooks.

Can I get trial access to Infobase eBooks? How?

Yes, a trial "test-drive" is available for Infobase eBooks. This trial allows you to preview the features of the Infobase eBooks platform by accessing a small sample collection of eBooks.

You can take a test-drive at any of the following URLs

• Facts On File – http://www.factsonfile.com/ebooks
• Chelsea House – http://www.chelseahouse.com/ebooks
• Ferguson Publishing – http://www.fergpubco.com/ebooks

Do you offer MARC records for Infobase eBooks?

Yes, customized MARC records are available.

What special features are included in the Infobase eBooks platform?

The Infobase eBooks platform includes the following special features:

• Easy access from any computer with an Internet connection
• Unlimited simultaneous use
• Complete texts of acclaimed Infobase Publishing books
• User-friendly, intuitive interface and easy navigation
• Cross-searching across all the Infobase eBooks your institution has purchased
• Search by title, description, or full text
• Downloadable MARC records
• Helpful citations available in multiple styles
• A useful dictionary tool so users can look up difficult words on the spot
• Password-protected notes
• Custom bookmarks
• The ability to print, email, and save pages
• The ability to link to a specific eBook, chapter, or page
• Usage tracking and reporting for librarians
• An archival PDF of each eBook purchased directly, which can be downloaded by account administrators.

Technical

Is there any special software, hardware, or plug-ins needed to view or access Infobase eBooks?

The Infobase eBooks platform is compatible with all current Web browsers. Adobe PDF Reader must be installed to view Infobase eBook content. For the best performance, the following system requirements are recommended:

• Microsoft Internet Explorer 7.0 or Firefox 2.0
• Microsoft Windows XP or Mac OSX
• Broadband Internet connection
• Monitor resolution of 1024 x 768
• Adobe PDF Reader (V.8).

How many simultaneous users can view and use an Infobase eBook platform at the same time?

There are no restrictions to the number of users accessing the Infobase eBooks platform concurrently, and there are no restrictions to the number of simultaneous users accessing the same title.

What types of authentication are available for the Infobase eBooks platform?

A user name and password, IP address, referring URL, or library barcode can be used to provide automatic authentication into the Infobase eBook(s) your institution has purchased.

In what format are Infobase eBooks displayed?

Infobase eBooks are displayed in PDF format.

How can we access our Infobase eBooks collection?

Your Infobase eBooks collection can be accessed through the Infobase eBooks log-in screen: ebooks.infobasepublishing.com. Once logged in, you will have access to all the Infobase eBooks your institution has purchased. You can also use any of our supported authentication options to link directly to your Infobase eBooks collection or to a specific eBook.

Do cookies need to be enabled on my browser?

Yes, you will need to enable cookies for access to the Infobase eBooks platform. Enabling cookies will allow users to maximize their eBook session.

Where do we go for technical support?

Please email all technical support questions to support@infobasepublishing.com.

Are usage statistics provided for the Infobase eBooks platform?

Yes, usage tracking and reports for librarians are available for eBooks on the Infobase eBooks platform. Please contact Technical Support at 1-800-322-8755 ext. 4230 or email support@infobasepublishing.com.

How can we update our contact information/passwords?

Please contact Technical Support at 1-800-322-8755 ext. 4230 or email support@infobasepublishing.com.

Ordering eBooks

How do we purchase Infobase eBooks? How much do they cost?

Purchasing Infobase eBooks is easy and convenient. Registration is required to purchase your eBooks. You can call, fax, or email your eBook order to us. Ebook pricing for individual schools is the same as the list price of the print book; for districts and academic institutions, pricing is determined by full-time enrollment; for public libraries, pricing is determined by number of cardholders. To take a free test-drive, visit any of the following URLs:

• Facts On File – http://www.factsonfile.com/ebooks
• Chelsea House – http://www.chelseahouse.com/ebooks
• Ferguson Publishing – http://www.fergpubco.com/ebooks

Are there any fees to use the Infobase eBooks platform?

The Infobase eBooks platform is FREE! The only cost is the purchase of the eBook(s). There are no access, hosting, or annual maintenance fees.

Are there discounts for district or large purchases?

Yes, special pricing is available for district-wide or large purchases. Please do not hesitate to contact us directly at ebooks@infobasepublishing.com or 1-800-322-8755 for more information.

Whom do I contact if I have additional questions about Infobase eBooks?

Please contact our Customer Service Department at 1-800-322-8755, or email ebooks@infobasepublishing.com.

Are Infobase eBooks available internationally?

Yes, please contact your local distributor or email bjacobs@factsonfile.com.